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Preventative Maintenance Overview                                                                                                                                            

The Preventative Maintenance Programs at Fitness Equipment Sales is designed to maximize the benefit you will receive from your fitness equipment.  Investing in regular maintenance will more than pay for itself by keeping your equipment working safely and efficiently while also limiting the frequency and cost of repairs.  Additionally, regular Preventative Maintenance will help safeguard the property owners from liability by minimizing the chance of potential injury to users.

“But My Equipment is Under Warranty!”

Even though your new equipment is covered by a manufacturer’s warranty, it still needs regular inspection and maintenance.  The best analogy is your vehicle: Even though the vehicle is under warranty, regular service is required to extend the life of your investment.  The car dealer does not pay for oil changes, tire rotation, alignment, tune-ups, or other necessary Preventative Maintenance.  Similarly, fitness equipment that has a manufacturer’s warranty also has a suggested periodic service schedule.  Some of these adjustments and maintenance processes need to be performed on the day you receive your equipment and in regular periods thereafter.

“I Bought the Equipment from a Different Dealer”

That’s OK.  Our certified technicians can service any manufacturer’s brand of fitness equipment.  We are the largest fitness dealer in the region and we have maintained and repaired all types of equipment.  In fact, we are the Manufacturer’s Authorized Service Provider for several brands that we don’t even sell commercially.  Our service team has seen it all.  Our many years of experience insure that we will keep your current equipment operating to specifications and can repair it efficiently if required.

No More OUT OF ORDER Signs

Having all of your fitness equipment consistently performing within manufacturer’s specifications will allow every exerciser to experience success in achieving fitness goals and eliminate any frustration that might be caused by non-working pieces.  The community of users will certainly appreciate having a professionally maintained fitness center.  And a fully functioning workout area is a great selling feature for the owners as well.

What Tasks Are Performed?

During each preventative maintenance visit, all equipment covered under the agreement will be inspected for safety, thoroughly cleaned in the interior as well as the exterior, lubricated and adjusted according to manufacturer’s specifications.  Additionally our factory trained and certified technician will perform diagnostics and troubleshoot any potential problems with your equipment.  Repairs considered to be minor will also be made – at no cost to you – during the Preventative Maintenance visit.  If more substantial repairs are found to be needed, you will not be billed for a trip charge when we return to complete the repairs.  Instead, you will only pay for the length of time our technician is on site and any required parts that are out of warranty coverage.

Service performed between normal periodic maintenance calls will be billed at our standard rates.

Upon the completion of the Preventative Maintenance visit, we will complete a Fitness Equipment Preventative Maintenance Checklist that will delineate any needed repairs that were discovered while we were on site.  This will help you avoid any equipment down-time in your fitness facility and the frustrations or complaints that might arise from having non-working pieces.

How Will Preventive Maintenance Benefit My Fitness Facility?

  • Create a safe workout environment and limit potential liability
  • Regular service pays for itself because the equipment’s life span is significantly increased
  • Some repairs can be completed at NO CHARGE during the Preventative Maintenance visit
  • High client retention and user satisfaction – No more ‘Out-of-Order’ signs
  • Lower cost of repairs on older equipment

How Often Do I Need a Preventative Maintenance Visit?

The optimum frequency is based upon a number of factors including the age of the equipment, the type of equipment, the physical environment and the expected use.  For an unsupervised, moderate-use facility, health club or community center, quarterly service is recommended.  We will be happy to discuss your particular needs at a time that is convenient for you.

One More Benefit of Preventative Maintenance from Fitness Equipment Sales

Our Guaranteed Value Trade-in Program: With one of our Preventative Maintenance programs in place, you are automatically eligible for our generous buy-back Program.  This program guarantees a future trade-in credit of up to $1,000 per unit, provided that your equipment is within our age and usage guidelines.  As one of our Preventative Maintenance customers, we know that your equipment has been well cared for and has received the necessary maintenance services.  This makes it an attractive recycled piece of equipment for a budget conscious customer.  Through our retail locations and regional Commercial distribution network, we will find an eager buyer for your well-maintained fitness equipment.

How Much Does It Cost?

Remember that taking care of your fitness equipment will MORE than pay for itself.  If you bought your equipment from us, you should have received a Preventative Maintenance proposal at the time of your purchase.  If you need another copy or if you are a new customer, please contact us by phone at 770-908-0000 ext. 104 or ext. 108

We’re happy to help!

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